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Minerva BC is a Vancouver based charity that supports girls and women providing programs and initiatives to help them develop their leadership skills and achieve their full potential. Among Minerva BC community, there are girls seeking mentors and also there is an extensive network of women interested in providing mentorship.
The organization wanted to provide a safe platform to support those connections but lacked tools to do so.
After identifying the business and users’ goals, our design team built a tool to facilitate meaningful connections and networking among Minerva BC community.
Minerva BC is a Vancouver based charity that supports girls and women providing programs and initiatives to help them develop their leadership skills and achieve their full potential. Among Minerva BC community, there are girls seeking mentors and also there is an extensive network of women interested in providing mentorship.
The organization wanted to provide a safe platform to support those connections but lacked tools to do so.
After identifying the business and users’ goals, our design team built a tool to facilitate meaningful connections and networking among Minerva BC community.
I made sure to understand the constraints I would be facing, which were: existent design for entity page, existent in-house tool for form creation, shortage of users for usability test, and time constraint since I was also working on other features and had around 4 weeks to deliver the final product.
To kickstart the design process, we made assumptions as follows: the user would needed required checklists instead of required checklists items; if the checklist is fully answered then user would be able to advance status; and the user would be experiencing environment complexity (interruptions and breaks in workflow) while filling in checklist.
Through the Group-based Expert Walkthrough, we realized one of the initial assumptions was inaccurate. Not just a fully answered checklist, but also no failed checklist items would be requirements to advance statues.
From Group-based Expert Walkthrough we identified managers would benefit from quick access to all checklists available for a specific element and history log with timestamp info for accountability.
From the interviews we validated our assumption: users would be creating the checklists from desktop devices but answering those mostly from mobile devices.
From a 1st round of usability test, we identified that the user would benefit from customization of previously created templates, since similar checklist items were reused on different projects.
During usability test, 3 out of 4 participants were able to complete checklist creation tasks successfully.
1 out of 4 had minor issues while creating the checklist.
During usability test, 2 out of 2 participants were able to complete task regarding answering checklists.
